Edsa Shangri-la Hotel - A Review

What I like about it: This is one of the best hotels in Manila, that's for sure! Just before you enter the lobby, there are K9 groups that will check your car and luggage that make you feel safe. The location is a major plus for tourists. It's just a stone throw away from Mega Mall, Shangri-la Mall and my favorite thrift mall, St Francis Square.

here's a view from my room

my room

I stayed there for three days and I get a nice bowl of fresh fruit every day.


The bed was comfortable, pillows are huge and fluffy.


And my favorite part, the bathroom! It's complete with a fresh flowers, lovely bath tub, telephone extension, and pipe-in television sounds.


I must say the breakfast at Heat is also superb. It's an open kitchen with varied choices of Chinese, American, Japanese and delicious local buffet. I was utterly confused on what food to eat first because there were like 50 dishes or more.

What needs to be improved: The front desk personnel were polite but I can't understand why checking-in should be a long wait. They stare at the monitors forever, not sure if they need upgraded computers or time management training. No problem for me because I wasn't in a hurry that time but I noticed several guests who are starting to be impatient with the waiting. Overall, I enjoyed my stay!

My ratings for this hotel are:
4 of 5 = Check in / front desk
5 of 5 = Quality of Service
5 of 5 = Value for Price
5 of 5 = Rooms (Bathroom, Kitchen, etc.)
5 of 5 = Cleanliness

Read more about Edsa Shangri-la Hotel.